Frequently Asked Questions

Topics
  1. Virtual Walk
  2. Registration
  3. Team Participant
  4. Event Pack Collection
  5. Fundraising
Updated on 31 October 2026

Virtual Walk
As Walk with Me is a rain-or-shine charity event, all registration fees and donations are non-refundable, in accordance with the event's Terms & Conditions. Your contribution will continue to support HCA's care for patients and families in need. Thank you for your understanding and generosity.

You may collect your event pack during the following:

Date: 26 Oct 2026, Monday
Time: 11am - 2.30pm
Venue: HCA Hospice HQ, 705 Serangoon Road, Blk A, #03-01, Singapore 328127

Unable to collect it on Monday? Contact our event management company at +65 8945 2176 or [email protected] to arrange for your pack to be delivered to you.

Your event pack is filled with goodies and your bib, which you'll need to embark on your virtual journey.

Please have your confirmation email ready for verification when collecting your event pack.

Yes! Even if the physical walk is cancelled, all registered participants will remain eligible for the lucky draw after completing the virtual walk.

To participate, simply send the case-sensitive code Walkwithme to our WhatsApp chatbot at 10am on 1 Nov.

The lucky draw will be open for 15 minutes, and you’ll be notified of the results via the chatbot. You will stand a chance to win one of 70 prizes!

Winners must bring their bib to collect their prize. Prizes not collected by 13 November will be forfeited.

Collection details:
Date: 2 Nov to 13 Nov (Mon - Fri only)
Time: 10am - 5pm
Venue: HCA Hospice HQ, 705 Serangoon Road, Blk A, #03-01, Singapore 328127

Yes! All registered winners will remain eligible for the prizes even if the physical walk is cancelled.

Keep the fundraising going! From now till 28 October 2026, 11:59pm, every dollar you raise brings you closer to these rewards:
  • Top 3 Group Fundraisers: $500 Famous Kitchen Dining Vouchers
  • Top 3 Individual Fundraisers: $250 Tan Ser Seng Herbal Soup Dining Vouchers
  • Top 3 Biggest Groups: Up to $250 Souperstar Vouchers

Absolutely! Registered participants can still embark on a digital journey through Fort Canning with our WhatsApp chatbot. Discover its rich history and landmarks while exploring meaningful connections to the journeys of patients under HCA's care.

On 1 Nov, from 8am to 10am, simply click on the link in the latest SMS sent to your registered phone number, and the WhatsApp chatbot will guide you through your digital experience. Your virtual journey will take around 30 minutes.
No. You can enjoy the digital experience from the comfort of your home or wherever you are.

The virtual journey will take around 30 minutes. On 1 Nov, from 8am to 10am, simply click on the link in the latest SMS sent to your registered phone number, and the WhatsApp chatbot will guide you through your digital experience.

Following the lucky draw at 10am, the virtual journey chatbot will close at around 10.15am.
No step tracking required - just enjoy the journey around Fort Canning Park and discovering nuggets about the heritage park and HCA!
All donations will continue to support HCA's mission of providing compassionate care to patients and families in need. Your support makes a meaningful difference, regardless of whether the physical walk takes place.

For assistance navigating the chatbot, reach out to 65216800.

For all other enquiries, please contact the Walk With Me organising team at [email protected].
Registration
In view of the haze, Walk With Me will be going virtual, and registrations have closed. We hope to see you at next year's Walk With Me!
A confirmation email will be sent to the registered email upon successful registration.
Please allow up to 15 minutes to receive your confirmation email. If you still do not receive a confirmation email, it could be due to one or more of the following reasons:
  • It could be in your spam/junk folder;
  • Registration was unsuccessful;
  • The email address entered at the time of registration is incorrect.
Please email [email protected] to let us know, so we can check your registration status. Do provide us with your name, registration time and date.
In view of the haze, Walk With Me will be going virtual, and registrations have closed. To join the virtual walk, participants will receive a link sent via SMS to their registered phone numbers. If you missed registration, we hope to see you at next year's Walk With Me!
There is no minimum age. Families with young children are encouraged to join together. However, individuals under the age of 18 must obtain parental or legal guardian consent to register for this event.
Team Participant
In view of the haze, Walk With Me will be going virtual, and registrations have closed. If you missed registration, we hope to see you at next year's Walk With Me!

In view of the haze, Walk With Me will be going virtual, and registrations have closed.

You may rally your current team to continue raising funds! From now till 28 October 2026, 11:59pm, every dollar you raise brings you closer to these rewards:
  • Top 3 Group Fundraisers: $500 Famous Kitchen Dining Vouchers
  • Top 3 Individual Fundraisers: $250 Tan Ser Seng Herbal Soup Dining Vouchers
  • Top 3 Biggest Groups: Up to $250 Souperstar Vouchers
Event Pack Collection

Yes, participants may change your T-Shirt size before Sunday, 11 October 2026, 11.59pm, subject to availability.

Please log in to your participant account to make the change.

Click here for details on event pack collection.

Pre-Event at HCA HQ: 705 Serangoon Road, Block A, #03-01, Singapore 328127 – Fri, 16 Oct & Sat, 17 Oct from 10am to 5pm.
Kindly have your registration confirmation email ready for collection.
Yes, please present the confirmation email to our collection staff for verification.
Fundraising

We encourage all participants to pledge any amount they wish, as much as they can.

Every dollar counts, but as a guide:
  • ⁠$150 funds a day hospice experience for a patient
  • ⁠$180 funds a single home visit by medical professionals
  • ⁠$2,000 funds the entire home care journey for a patient and their family

We encourage you to aim for your fundraising target, but we understand that you may encounter challenges.

Please do not worry, as we appreciate your intention to support our cause and in spreading the word.

Upon registration, you will receive an email confirmation with a link to your profile page. Click on it, copy and share the link with your friends via WhatsApp, email or social media (#HCAWalkWithMe, #CreatingGoodDays).

Your friends can read about your inspiration to support our cause and donate through that link. The amount they donate will be reflected on your profile page.
Donations received will go towards meeting the needs of our patients and their families, and towards building up our capacity and capability.
  • $150 funds 1 day hospice experience for 1 patient
  • $180 funds 1 home visit by medical professionals
  • $2,000 funds the entire home care by medical professionals for 1 patient
For more information, you can visit: https://www.hca.org.sg.
All funds raised will be directed to HCA Hospice to support our home and day hospice services and general operations. No refund of donations will be made.
Please note that only direct donations are entitled to 2.5 times tax deduction. Registration fees are non-tax deductible.

Support Walk With Me Today!

Every step you take and every dollar you raise helps us keep #CreatingGoodDays for our patients and their loved ones.
Donate now
© 2026 HCA Hospice. All rights reserved. Privacy Policy. Powered by Wobs