Frequently Asked Questions (FAQ)

Where do I register?

Click here to register.

What are the modes of payment?

Payment by credit/debit card and PayNow are accepted. For corporates and group (>20), if you wish to pay by cheque or other modes of payment, please contact us at walkwithme@hcahospicecare.org.sg.

How do I know I have successfully registered?

All registered participants will receive a confirmation email upon successful registration to the email address used at time of registration.

I registered but did not receive any confirmation email and receipt

Please allow up to 15 minutes to receive your confirmation email. If this time period has lapsed, there are several reasons you did not receive the confirmation email:

It could be in your spam/junk folder;
Registration was unsuccessful;
The email address entered at the time of registration is incorrect.

Please email walkwithme@hcahospicecare.org.sg to let us know, so we can check your registration status. Do provide us with your name and registration time and date.

I have registered for the walk but have injured myself or unable to attend the walk.

All entries are non-refundable and non-transferable to any future events. We seek your understanding on this.

I have missed the registration deadline. Can I still join the walk?

Unfortunately, not. All registrations must be completed by:

Sunday, 5 November 2023, 11.59pm (Physical walk);
Sunday, 31 December 2023, 11.59pm (Virtual walk).

What is the minimum age requirement to participate in this event?

There is no minimum age. Families with young children are encouraged to come walk as a family. However, individuals under the age of 18 must obtain parental or legal guardian consent to register for this event.

Is distance tracking required for this walk?

The walk operates on the honor system since Walk with Me is non-competitive and inclusive, welcoming individuals with varying physical abilities, including our patients.

There is no requirement to track or upload results, but we strongly encourage participants to share their progress on social media using the hashtag #WalkWithMe. This allows friends and family to show their support by making small donations, creating a ripple effect throughout the community.

How to be eligible for corporate or group registration?

A minimum of 20 participants through your company or group will be eligible for group registration. Email us at walkwithme@hcahospicecare.org.sg for assistance.

My colleague registered and paid for the walk under public. Can his/her registration be transferred to Corporate entry?

Please email walkwithme@hcahospicecare.org.sg for assistance.

When is the deadline for corporate or group registration?

All registrations must be completed by:

Sunday, 5 November 2023, 11.59pm (Physical walk);
Sunday, 31 December 2023, 11.59pm (Virtual walk).

Can I change my T-shirt size?

Yes, participants may change your T-Shirt size before 31 October 2023, subject to availability. Please log in to your participant account to make the change.

When and where is the event pack collection?

Click here for details on event pack collection.

What must I bring for collection?

Kindly have with you your registration confirmation email.

Can someone collect on my behalf?

Yes, please present the confirmation email to our collection staff for verification.

Where can I view the walk route?

Click here to view the route.

Is there a bag deposit and where will it be located?

There is no bag deposit available. Participants are advised to travel light.

What do I have to bring on Event Day?

All participants are advised to travel light, carrying only essentials such as water and poncho in case of wet weather.

Is there shuttle service available to get to the event venue?

There will be no shuttle bus service provided. Participants are encouraged to head to the venue via public transport. The nearest MRT station is Gardens By The Bay (TE22), a 5 – 8 min walk away.

Will there be a refund if the walk is called off due to bad weather?

No refunds will be made if the walk is cancelled due to bad weather or unforeseen circumstances. We seek your understanding on this.

Are babies, baby strollers, prams or wheelchairs allowed on the walk?

Yes. Walk with Me is an inclusive and simple walk. In fact, we strongly encourage you to come and walk as a family.

Are pets allowed on the walk?

Yes, but pet owners should practise responsible behaviour and be mindful of others participants.

How much should I fundraise?

As much as you wish! Every dollar counts, but for some guidance, one home visit to a terminally ill patient costs about $180.

How do I raise funds?

Upon registration, you will receive an email confirmation with a link to your profile page. Click on it, copy and share the link with your friends via whatsapp, email or social media. Your friends can donate through that link and the amount they contributed will be reflected on your profile page.

How would the funds raised be used?

Donations received will go into meeting the needs of our patients and their families, and towards building up our capacity and capability.

$120 can help pay for one patient attending our day hospice
$180 can help pay for one home visit
$2,000 funds the entire cost of home care for one patient

For more information, you can visit: https://www.hca.org.sg.

What will happen to the funds that I have raised if I am unable to participate in the event?

All funds raised will be directed to HCA Hospice to support our home and day hospice services and general operations. No refund of donations will be made.

Frequently Asked Questions

Topic

Registration

Corporate & Group

Event Entitlements & Collection

Event Day

Fundraise

Help us reach our target of $400,000 to reach an additional 200 patients and families.